Terms of Service

Last updated: January 15, 2025

1. Acceptance of Terms

By accessing and using VitaWell Premium Wellness Store website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our website or services.

These Terms constitute a legally binding agreement between you ("User" or "you") and VitaWell ("we," "our," or "us") regarding your use of our website, mobile applications, and all related services, including the purchase of wellness products and services.

2. Use of Website and Services

You may use our website and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the website in any way that violates applicable laws or regulations
• Transmit, or procure the sending of, any advertising or promotional material without our written consent
• Impersonate or attempt to impersonate VitaWell, our employees, or other users
• Use any automated system to access our website or services
• Interfere with or disrupt the website or services or servers or networks connected to the website
• Attempt to gain unauthorized access to any part of the website or services

3. User Accounts and Registration

To access certain features of our website, you may be required to create an account. When you create an account, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and account
• Accept all risks of unauthorized access to your account
• Notify us immediately of any unauthorized use of your account

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. We reserve the right to suspend or terminate accounts that violate these Terms.

4. Product Orders and Payments

All product orders are subject to availability and acceptance. We reserve the right to:

• Refuse or cancel any order for any reason at any time
• Limit the quantity of products purchased
• Correct pricing errors and update product information
• Discontinue products or change product specifications without notice

Payment terms include:

• All prices are displayed in the currency specified and include applicable taxes unless otherwise stated
• Payment must be received in full before products are shipped
• We accept major credit cards and other payment methods as displayed at checkout
• You authorize us to charge your payment method for the total amount of your order

5. Shipping and Delivery

Shipping and delivery terms include:

• Delivery times are estimates and not guaranteed
• Risk of loss transfers to you upon delivery to the shipping address
• You are responsible for providing accurate shipping information
• Additional charges may apply for expedited shipping or special handling
• We are not liable for delays caused by shipping carriers or customs

6. Returns and Refunds

Our return and refund policy includes:

• Unopened products may be returned within 30 days of delivery
• Opened products may be returned within 14 days if defective or damaged
• Return shipping costs are the customer's responsibility unless the return is due to our error
• Refunds will be processed to the original payment method within 5-10 business days
• Certain products may not be eligible for return due to health and safety regulations

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our services, you consent to the collection and use of your information as outlined in our Privacy Policy.

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

8. Intellectual Property Rights

The website content, including text, graphics, logos, images, software, and other materials, is the property of VitaWell and is protected by copyright, trademark, and other intellectual property laws. You may not:

• Reproduce, distribute, modify, or create derivative works without written permission
• Use our trademarks, logos, or brand names without authorization
• Remove any copyright, trademark, or other proprietary notices
• Use our content for commercial purposes without express written consent

9. Product Information and Disclaimers

We strive to provide accurate product information, but we do not warrant that product descriptions, pricing, or other content is accurate, complete, reliable, current, or error-free. Product colors may vary due to monitor settings.

Wellness products are intended for general wellness purposes and are not intended to diagnose, treat, cure, or prevent any disease. Always consult with a healthcare professional before using wellness products, especially if you have medical conditions or are taking medications.

10. Limitation of Liability

To the fullest extent permitted by law, VitaWell shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your use of our services or products.

Our total liability for any claims arising from these Terms or the services shall not exceed the amount you paid for the products or services giving rise to the claim.

11. Indemnification

You agree to indemnify, defend, and hold harmless VitaWell and its affiliates, officers, agents, employees, and partners from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney fees, arising out of or in any way connected with your use of our services, violation of these Terms, or violation of any rights of a third party.

12. Termination

We may terminate or suspend your account and access to our services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the services will cease immediately. All provisions of the Terms which by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice prior to any new terms taking effect.

By continuing to access or use our services after revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use our services.

14. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of Hungary, without regard to its conflict of law provisions.

Any disputes arising out of or relating to these Terms or the services shall be subject to the exclusive jurisdiction of the courts located in Kecskemét, Hungary.

15. Severability

If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall remain in full force and effect. Our failure to enforce any right or provision will not constitute a waiver of future enforcement of that right or provision.

16. Contact Information

If you have any questions about these Terms of Service, please contact us:

17. Miscellaneous

These Terms constitute the entire agreement between you and VitaWell regarding the use of our services and supersede all prior agreements and understandings.

No waiver of any provision of these Terms shall be deemed or shall constitute a waiver of any other provision, nor shall any waiver constitute a continuing waiver.

The headings used in these Terms are for convenience only and shall not affect the interpretation of these Terms.