Cookie Policy

Understanding how VitaWell uses cookies to enhance your browsing experience and provide personalized wellness solutions.

What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit our website. They are widely used to make websites work more efficiently and provide information to the website owners. Cookies enhance user experience by remembering your preferences, analyzing site usage, and enabling certain features that make your visit more personalized and convenient.

At VitaWell Premium Wellness Store, we use cookies to understand how our customers interact with our wellness products and services, improve our website functionality, and provide you with a seamless shopping experience. This policy explains what cookies we use, why we use them, and how you can manage your cookie preferences.

Types of Cookies We Use

We categorize cookies based on their purpose and functionality to provide you with complete transparency about our data collection practices.

Essential Cookies

These cookies are necessary for the website to function properly and cannot be switched off. They are usually set in response to actions made by you, such as setting privacy preferences, logging in, or filling in forms.

Analytics Cookies

These cookies allow us to recognize and count the number of visitors and see how visitors move around our website. This helps us improve the way our website works by ensuring users can easily find what they're looking for.

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

Marketing Cookies

These cookies track your visit to our website to show you relevant advertisements on social media platforms and other websites. They are used to build a profile of your interests and show you relevant wellness content and products.

Cookie Duration

Session Cookies

Temporary cookies that are deleted when you close your browser. These cookies are essential for basic website functionality and security.

Persistent Cookies

Cookies that remain on your device for a specified period or until you delete them. These help us remember your preferences and provide personalized experiences.

Cookie Lifespan: Our persistent cookies typically last between 30 days and 2 years, depending on their purpose. We regularly review and clean up old cookies to maintain optimal website performance.

How We Use Cookies

Understanding the specific ways cookies enhance your VitaWell experience and help us provide better wellness solutions.

Security & Authentication

We use secure cookies to protect your account information and ensure safe shopping on our platform. These cookies verify your identity and maintain session security.

Shopping Experience

Cookies help maintain your shopping cart, remember your preferences, and provide personalized product recommendations based on your wellness interests and browsing history.

Analytics & Performance

We analyze website usage patterns to improve performance, understand user behavior, and optimize our wellness content and product offerings for better customer satisfaction.

Third-Party Cookies & Services

Google Analytics

We use Google Analytics to understand how visitors interact with our website. This helps us improve user experience and optimize our wellness product presentations.

Purpose: Website analytics and performance measurement

Duration: Up to 2 years

Privacy: Google provides opt-out options for their analytics

Social Media Integration

Our website integrates with social media platforms to allow you to easily share wellness content and connect with our community.

Purpose: Social sharing and community engagement

Duration: Varies by platform (typically 1-2 years)

Privacy: Each platform has its own privacy controls

Payment Processing

We use secure payment processors to handle transactions securely. These partners may set cookies to ensure safe and efficient payment processing.

Purpose: Secure payment processing and fraud prevention

Duration: Session cookies (deleted after transaction)

Privacy: PCI-compliant payment processing

Email Marketing

With your consent, we may use cookies to track the effectiveness of our email campaigns and provide personalized wellness content recommendations.

Purpose: Email marketing performance and personalization

Duration: Until you unsubscribe or clear cookies

Privacy: Only used for consented marketing communications

Managing Your Cookie Preferences

You have full control over how cookies are used on your device. Learn about your options for managing cookie preferences.

Browser Settings

Accept All Cookies

Allow all cookies for the best website experience

Reject Non-Essential Cookies

Block analytics, marketing, and functional cookies

Custom Settings

Choose specific cookie types to accept or reject

Browser-Specific Instructions

Google Chrome

Settings → Advanced → Privacy and Security → Cookies and other site data

Mozilla Firefox

Options → Privacy & Security → Cookies and Site Data

Safari

Preferences → Privacy → Manage Website Data

Microsoft Edge

Settings → Cookies and site permissions → Cookies and site data

Important Note

If you choose to disable cookies, some features of our website may not function properly, and your browsing experience may be significantly impacted. We recommend allowing essential cookies to ensure optimal website functionality.

Your Rights & Data Protection

Your Privacy Rights

  • Right to access your personal data
  • Right to rectify inaccurate information
  • Right to erasure (right to be forgotten)
  • Right to restrict processing
  • Right to data portability
  • Right to object to processing

How We Protect Your Data

Data Encryption

All data transmission is encrypted using industry-standard SSL/TLS protocols.

Access Controls

Strict access controls ensure only authorized personnel can access your information.

Regular Audits

We conduct regular security audits to maintain the highest data protection standards.

Compliance

We comply with GDPR, Hungarian Data Protection Act, and other applicable privacy laws.

Data Retention Policy

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Cookie data is automatically deleted according to the timeframes specified above.

Essential Cookies

Session duration

Analytics Cookies

2 years maximum

Marketing Cookies

1 year maximum

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.

Important Changes

If we make significant changes to this policy that affect your rights or how we use your cookies, we will notify you through a prominent notice on our website or by sending you an email notification before the changes take effect.

Types of Updates

  • • New cookie types or purposes
  • • Changes to third-party services
  • • Legal compliance requirements
  • • Technology improvements

Notification Methods

  • • Website banner notification
  • • Email to registered users
  • • Updated policy date
  • • Cookie preference re-request

Contact Us

If you have questions about our Cookie Policy or how we handle your data, please don't hesitate to reach out to our team.

Get in Touch

Address

Kálvin tér 5, 6000 Kecskemét, Hungary

Business Hours

Mon-Fri: 9:00-17:00
Sat: 10:00-14:00

Quick Actions

Data Protection Officer

For specific data protection concerns or to exercise your privacy rights, you can contact our Data Protection Officer directly at [email protected] or through our contact form.